.Five9 (FIVN) has actually been actually rewarded the 2024 Aragon Research Advancement Honor for AI Connect with Centers and also called a Forerunner in two Aragon Research World reports: artificial intelligence Broker Platforms in the ICC, 2025, as well as Intelligent Call Facility, 2025. The provider was actually identified as the absolute most tactical seller in the artificial intelligence Representative Platforms report.At the core of Five9’s development is their sight for The NEW CX, where Artificial Intelligence Professionals and also AI-empowered Person Brokers team up to deliver hyper-personalized consumer expertises. The provider lately launched brand new innovations featuring Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s speculative use modern technology in market evolution and disruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Development Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Research Planet: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Study Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Investigation Globe: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Analysis Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Get in touch with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The NEW CX, ou00f9 Agents artificial intelligence et Representatives Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Investigation Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Vision fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually also called an Innovator in The Aragon Analysis Planet for AI Broker Platforms in the ICC, 2025 and also Aragon Study Entire World for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (ORGANIZATION CABLE)–.
Five9 (Nasdaq: FIVN), provider of the Smart CX System, has actually been actually called a winner of the 2024 Aragon Research Study Advancement Award for AI Call Centers. Additionally, Five9 has been called a Forerunner in pair of Aragon Investigation Globe reports: AI Representative Platforms in the ICC, 2025, and Intelligent Connect With Facility, 2025. This recognition from Aragon Research underscores Five9’s placement as a forerunner in AI-elevated CX.
The Artificial Intelligence Agent Operating Systems in the ICC, 2025 report roles Five9 as the most
important provider rated in
the file, acknowledging Five9 s tactical sight for AI-driven development in CX. At the primary of this particular development is actually Five9’s concept for The brand new CX where AI Agents as well as AI-empowered Human Agents work together to supply hyper-personalized, easy consumer adventures. By encouraging businesses to provide transformative customer communications while lessening expenses and also enhancing productivity, Five9 is actually preparing brand-new criteria for AI-powered remedies in the contact center business.
AI is foundational for creating outstanding client experiences, and our experts are recognized to be determined by AragonAnalysis as impressive for our efforts to push the smart connect with facility onward, stated Jonathan Rosenberg, Principal Innovation Police Officer and also Head of AI, Five9. Our emphasis has been, and also will continue to be, helping organizations supply those knowledge with simple resources and abilities. Along with each brand new development, our company take a progression for both Five9 and also for the business in its entirety.
The Aragon Research Advancement honor recognizes providers leveraging lofty use of innovation to certainly not merely conform as markets alter, yet to definitely interrupt and notify just how their markets will definitely grow. Five9 was actually officially shown along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Investigation awards service.Five9’s commitment to innovation, particularly its sight for mixturing artificial intelligence Agents and AI-empowered Person Agents, is actually setting a brand new specification for just how services can easily provide hyper-personalized and also seamless consumer experiences, pointed out Jim Lundy, Creator, CEO and Lead Expert, Aragon Study. This honor and record identity builds on Five9’s commitment to providing artificial intelligence innovations for CX.
Previously this year, the provider launched brand new innovations, including Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Professionals, that completely transform the means providers approach CX, driving better outcomes for both clients and also agents. About Five9. The Five9 Intelligent CX System, powered by Five9 Brilliant AI, provides a detailed rooms of options to power AI-elevated consumer experiences that deliver much better company outcomes as well as Take Happiness to CX.
Our merged cloud-native offering allows hyper-personalized consumer experiences as well as additional encouraged staff members, making every client communication even more linked, uncomplicated, and also personal. Relied on through 2,500 +customers and 1,400+ companions internationally, Five9 unites the power of AI, our system, and our people to drive AI-elevated CX.To learn more, see www.five9.com. Interact with our company @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Study, Inc. and/or its Affiliates. All Rights Set aside.
The recognition of an Aragon Analysis award winner is actually certainly not a promotion by Aragon Study of any type of seller, item, or company. Perspective source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What major awards did Five9( FIVN) gain in 2024 from Aragon Investigation? Five9 gained the 2024 Aragon Study Technology Honor for Artificial Intelligence Contact Centers as well as was named an Innovator in two Aragon Study World reports: AI Representative Operating Systems in the ICC, 2025, and Intelligent Contact Center, 2025.
What brand-new AI products did Five9( FIVN) present in 2024? Five9 launched Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Brokers to enhance client knowledge administration.How performs Five9’s( FIVN )NEW CX vision impact customer service? Five9’s NEW CX eyesight incorporates AI Agents along with AI-empowered Human Representatives to supply hyper-personalized, simple clientexpertises while reducing prices and strengthening efficiency.
What was Five9’s( FIVN) tactical job in the Aragon Investigation Entire world 2025 record? Five9was positioned as the absolute most key supplier in the AI Broker Operating Systems in the ICC, 2025 file, recognizing their tactical sight for AI-driven development in CX. When performed Five9( FIVN) acquire the AragonInvestigation Innovation
Honor
?
Five9 was actually officially introduced with the award on December 10, 2024, at the Aragon Transform 2024 honors event.